Learn to listen to the voice of public opinion

In order to further optimize the medical service environment of our city, listen to the voice of the people, to understand public opinion, and earnestly safeguard the interests of the people’s health, August 21st to 28, the Municipal Health Bureau from the Bureau and bureau of units deployed 12 staff formed an investigation team to the city’s 36 hospitals, health supervision and disease control center, maternal and child health center (station) the wind construction work carried out democratic evaluation, comprehensive degree of satisfaction 97

for the further optimization of the health service environment of our city, listen to the voice of the people, to understand public opinion, and earnestly safeguard the interests of the people’s health, August 21st to 28, the Municipal Health Bureau from the Bureau and bureau of units deployed 12 staff formed an investigation team to the city’s 36 hospitals, health supervision and disease control center, maternal and child health center (station) the wind construction work carried out democratic evaluation, overall satisfaction was 97.51%, 0.51 percentage points higher than last year.

the democracy mentioned work, we will adhere to the masses satisfaction as an important standard to evaluate the health service quality evaluation, questionnaire survey and on-site (or telephone) to solicit opinions and suggestions of the way. The questionnaire issued a total of 1150 questionnaires, including hospital outpatient and inpatient patients, 720; health supervision service object, hotel, hotel, hotel, bath center, Internet cafes, barber shops, pharmacies, private clinics and other 250; Center for disease control, maternal and child health care service object 180. Questionnaire survey on the spot, the spot recovery. At the same time, individual comments and suggestions.

investigation team to solicit opinions and suggestions were carefully combed, classification, and one by one to seek advice and feedback to the scene of the unit. Next, we will focus on monitoring the implementation of the rectification opinions and suggestions, efforts to correct and solve the problems of the masses, to further improve the public satisfaction with health work.

 

 

 

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