as long as it is a business, it is necessary to pay attention to customers, the need to provide customers with better service. "The customer is God", we cried together for many years, but it is not an easy thing to do, so there will be a high level of quality of service; business has a good difference.
a time to market to buy food, with selling sprouts stalls lined up. In addition to the 9 booth full of people, other stalls quite deserted. "What’s going on?" I decided to find out. There are three customers waiting ahead, taking advantage of this time I pay attention to observe. We all know: the bean sprouts in full bloom from boiling water moisture. Others sell bean sprouts with a net drain directly into the bag, not only saves time, but also put the water into a vegetable weight.
9, but the boss will picked up the dishes, then stay for a while and then put into a plastic bag. A customer puzzled asked: "so many people, this does not delay time?" "Delay time is certain, but I put out the extra water, you will get more benefits!" The boss explained. "Oh! The reason for the original bean sprouts hot here!" Finally understand.
a bag of bean sprouts after processing into "dehydration" my booty, is to move a few drops of water from the boss: "this bag is broken?" I asked. No, I deliberately left a few holes to allow water to drain, but also to the normal flow of air to ensure the quality of food!" The boss replied with a smile. I see！ I am carrying food to leave the market. The same product, the same price, the owner just do a little bit of change, let the customer feel is not the same, but also reduce the cost (discharge water), food will not be because of transport packaging tight metamorphism.
insignificant change, won the praise of customers, but also a favorable source of hidden tourists. We can use the cigarette retailers, let more customer satisfaction, improve the cigarette sales? A customer wants to buy some cigarettes, but must use newspapers individually packaged for help, I readily agreed.
brothers! As a matter of fact I scored several stores, they are not willing to take the trouble to help packaging!" The customer said excitedly. "Nothing! Package your satisfaction!" He picked up the newspaper and wrapped it up. "Won’t the packing charge extra?" Already a bit familiar with the customer ridicule road. "Not! Absolutely no charge! If you need me, I’ll pack it for you?" I said with a smile.
more than a month later, this thing I slowly forget. One day I was sorting out the counter, and the two men came up and said, "the boss gave me 20 soft Yellow Crane Tower!" I was there with a rag "Why don’t you know me? Last helped me pack a cigarette!" A customer asked. "Oh! It turned out to be you! I’m sorry — "! I think you must have forgotten! >